Cancellation
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us (QUIRIS Healthcare GmbH & Co. KG, Isselhorster Str. 260, 33334 Gütersloh, Germany, shop@elasten.de, +49 (0)5241 / 403430) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e-mail).
You can use the attached sample cancellation form for this purpose, but it is not mandatory.
To meet the cancellation deadline, it is sufficient that you send the notification of exercising your right of cancellation before the cancellation period expires.
Consequences of the revocation
If you cancel this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs arising from your choice of a delivery method other than our cheapest standard delivery option), without undue delay and at the latest within fourteen days from the day on which we receive notification of your cancellation of this contract.
For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.
We may refuse reimbursement until we have received the goods back or you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.
Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
To QUIRIS Healthcare GmbH & Co. KG
Isselhorster Str. 260
33334 Gütersloh
Email: shop@elasten.de
I hereby revoke the contract I concluded for the purchase of the following goods:
_____________________________________________________
Ordered on: _____________ / received on: _____________
Consumer name: _______________________________
Consumer's address: ____________________________
Consumer signature (only for notifications on paper)
Date: ______________________
